×
 

Terms & Conditions

Terms and Conditions

 

In General

 

Dirty Hippo (Pty.) Ltd. (“DirtyHippo.com”) owns and operates this Website. This document governs your relationship with DirtyHippo.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

 

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

 

This Website may contain links to other websites (the "Linked Sites"), which are not operated by DirtyHippo.com. DirtyHippo.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

 

Privacy Policy

 

Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy Link] . By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

 

Prohibitions

 

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and DirtyHippo.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

 

Intellectual Property, Software and Content

 

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of DirtyHippo.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by DirtyHippo.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

 

Terms of Sale

 

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

 

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

 

In order to contract with DirtyHippo.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. DirtyHippo.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be DirtyHippo.com or may in some cases be a third party. Where a contract is made with a third party DirtyHippo.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

(a) Our Contract 

 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

 

(b) Pricing and Availability

 

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

 

(c) Payment 

 

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

 

Disclaimer of Liability

 

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law DirtyHippo.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect DirtyHippo.com's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

 

Linking to this Website

 

You may link to DirtyHippo.com, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

 

Disclaimer as to ownership of trademarks, images of personalities and third party copyright.

 

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with DirtyHippo.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to DirtyHippo.com.

 

Indemnity

 

You agree to indemnify, defend and hold harmless DirtyHippo.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

 

Variation

 

DirtyHippo.com  shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

 

Invalidity

 

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

 

Complaints

 

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

 

Waiver

 

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

 

Entire Agreement

 

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and DirtyHippo.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of DirtyHippo.com.

 

 

 

 

 

 

Privacy Policy

 

Dirty Hippo Pty. (Ltd.) (“Dirty Hippo”) is committed to protecting your privacy. This Statement of Privacy applies to the DirtyHippo.com Web site and governs data collection and usage at all Dirty Hippo sites, sub-sites and services; it does not apply to other online or offline sites, products or services. Please read the Dirty Hippo Statement of Privacy.

 

DirtyHippo.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.


Collection of your Personal Information

As an E-commerce Web site, DirtyHippo.com collects personal information, such as your e-mail address, name, home and/or work address and/or telephone numbers. Information collected by DirtyHippo.com is used solely for the purpose of billing your online purchases. DirtyHippo.com does not collect any information about your computer hardware and software.


Dirty Hippo encourages you to review the privacy statements of Web sites you choose to link to from DirtyHippo.com so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites not owned and managed by Dirty Hippo.
 
Use of your Personal Information

Dirty Hippo and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Dirty Hippo may also use personal information to inform you of other products or services available from DirtyHippo.com and its affiliates. Dirty Hippo may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


Dirty Hippo does not sell, rent or lease its customer lists to third parties.

 

Dirty Hippo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Dirty Hippo does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Dirty Hippo may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dirty Hippo or the site; (b) protect and defend the rights or property of Dirty Hippo, including its Web sites, products and services; or (c) act under exigent circumstances to protect the personal safety of users of Dirty Hippo or the public.


Personal information collected on this site may be stored and processed within South Africa or any other country in which Dirty Hippo or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

 

Control your Personal Information

Dirty Hippo offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing hello@dirtyhippo.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Dirty Hippo by responding directly to any email you receive with a request to remove you from the mailing list
 
Security of your Personal Information

Dirty Hippo is committed to protecting the security of your personal information. We use a variety of reasonable security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities.

 

Only your order data billing, shipping, and order contents data is stored on our server.

 

DirtyHippo.com does not process, store or transmit any Credit Card or other payment related information. All payment information is handled, stored and processed directly by our contracted payment-gateway partner(s). Our payment-gateway partners’ Privacy Policies will be available from their respective websites and/or service channels.

Cookies and Browser Information

DirtyHippo.com may store cookies on your computer or device in order to recognise returning visitors. Cookies does not contain any personal or any identifiable information.

 
Changes to this Statement

Dirty Hippo will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Dirty Hippo will use your personal information, Dirty Hippo will prominently post such changes prior to implementing the change. Dirty Hippo encourages you to periodically review this Statement to be informed of how Dirty Hippo is protecting your information.

 

To do when taking live